March 14, 2017 By Douglas Bonderud 2 min read

Data is a valuable resource for corporations. Beyond the information generated by workstations, mobile devices and online transactions, companies now leverage social data to get a better sense of consumer buying habits, personal preferences and transaction histories.

But in many cases, the nature and purpose of this data collection isn’t made clear — and law enforcement agencies are now tapping third party data-mining operations to purchase specific data related to potentially criminal activity and design surveillance tools.

It’s no surprise that Facebook ranks among the most sought-after data destinations. According to TechCrunch, the company recently changed its policy to explicitly forbid developers from using social media data for this purpose. But will this really put the breaks on sneaky surveillance operations?

Social Data Is All Around

Corporations have the power to hurt or help consumers who want better protection of their own data. Law enforcement agencies don’t need custom-built tools to carry out surveillance; mobile apps often collect and aggregate consumer data that is then sold off to marketing agencies and could be used for other purposes as well.

Direct law enforcement requests are also on the rise. In February, the Bentonville, Arkansas, Police Department went after a warrant for Amazon Echo interactions initiated by a murder suspect. Additionally, the Financial Times stated more than 200 million wearable devices were provided to employees by their organizations in 2016, often without any kind of user agreement about how, when and why tracking data could be shared.

Line in the Sand

Part of the problem here stems from consumers themselves, since many grant blanket permissions to mobile apps and don’t read user agreements before they sign off on wearable devices. But there’s another layer: Anonymous collection of data that is then repackaged and repurposed as valuable insight for marketing or police agencies.

Facebook, Twitter and other social sites are a veritable gold mine of information for third parties looking to grab information and make a quick buck. Engadget explained the ACLU recently called out both Facebook and Twitter for not doing enough to combat this problem. Both sites were being mined for information about protesters’ posts, locations and identification by marketing firms and then sold off to law enforcement.

While Twitter already has a hard-and-fast rule in place, Facebook historically operated under a “wait and see” model — if problems were reported, the company clamped down on social data access. But thanks to increased pressure from the ACLU, Color of Change and the Center for Media Justice, the network has rewritten its policies to make it clear that developers cannot “use data obtained from us to provide tools that are used for surveillance,” The New York Times reported.

Moving Forward

It’s a solid first step, but now the real test begins: Will action follow words? While Facebook already uses manual and automatic detection to track down unsanctioned data use, the ACLU argued a more proactive approach is required. The social media site countered that it’s already doing just that, meaning there may be little impetus for change.

Social pressure has pushed one of the biggest social media sites in the world to explicitly forbid the use of data for surveillance tools. It’s a timely move since smartphones, wearables and other mobile devices are now being used to track everything from employee activity to protester activism.

With the change, however, comes increased surveillance of the social site itself — will it shine a light on surreptitious data collection or turn a blind eye when it comes to stopping surveillance?

More from

When ransomware kills: Attacks on healthcare facilities

4 min read - As ransomware attacks continue to escalate, their toll is often measured in data loss and financial strain. But what about the loss of human life? Nowhere is the ransomware threat more acute than in the healthcare sector, where patients’ lives are literally on the line.Since 2015, there has been a staggering increase in ransomware attacks on healthcare facilities. And the impacts are severe: Diverted emergency services, delayed critical treatments and even fatalities. Meanwhile, the pledge some ransomware groups made during…

AI and cloud vulnerabilities aren’t the only threats facing CISOs today

6 min read - With cloud infrastructure and, more recently, artificial intelligence (AI) systems becoming prime targets for attackers, security leaders are laser-focused on defending these high-profile areas. They’re right to do so, too, as cyber criminals turn to new and emerging technologies to launch and scale ever more sophisticated attacks.However, this heightened attention to emerging threats makes it easy to overlook traditional attack vectors, such as human-driven social engineering and vulnerabilities in physical security.As adversaries exploit an ever-wider range of potential entry points…

4 trends in software supply chain security

4 min read - Some of the biggest and most infamous cyberattacks of the past decade were caused by a security breakdown in the software supply chain. SolarWinds was probably the most well-known, but it was not alone. Incidents against companies like Equifax and tools like MOVEit also wreaked havoc for organizations and customers whose sensitive information was compromised.Expect to see more software supply chain attacks moving forward. According to ReversingLabs' The State of Software Supply Chain Security 2024 study, attacks against the software…

Topic updates

Get email updates and stay ahead of the latest threats to the security landscape, thought leadership and research.
Subscribe today