January 24, 2023 By Jonathan Reed 2 min read

Recently, investigators at Mandiant discovered a new software platform with an intuitive interface. The service has tools to orchestrate and automate core campaign elements. Some of the platform’s features enable self-service customization and campaign tracking.

Sounds like a typical Software-as-a-Service (SaaS) operation, right? Well, this time, it’s Caffeine, the latest Phishing-as-a-Service (PhaaS) platform. A basic subscription costs $250 a month; all you need is an email to sign up.

How caffeine PhaaS is different

PhaaS vendors advertise and sell their products as phishing kits. A phishing kit includes everything required to launch a successful phishing attack, such as email templates and even templates for rogue websites to send victims to. Some phishing kits also include lists of potential targets.

As per Mandiant, what makes Caffeine different from most other PhaaS offerings is its low barrier of entry. To sign up for Caffeine services, only an email is required. Unlike Caffeine, other PhaaS platforms typically only communicate through referrals, underground forums or encrypted messaging. Also, Caffeine provides email templates directed at Russian and Chinese targets, which is unusual for PhaaS.

Other Caffeine features include:

  • Tools to orchestrate and automate phishing campaigns
  • Self-service phishing kit customization
  • Capability to manage intermediary redirect pages and final-stage lure pages
  • Dynamic URL generation for hosted malicious payloads
  • Ability to track campaign email activity
  • Caffeine news feed: announces feature updates and expansions of accepted cryptocurrencies.

According to Mandiant, the average PhaaS platform costs from $50 to $80, making Caffeine relatively expensive. Caffeine may be pricier due to its unlimited customer service support options and its extensive anti-detection and anti-analysis features.

Rise of commercialized attack services

Caffeine represents a continued trend of Cyber-Crime-as-a-Service, which makes it easy for non-technical adversaries to launch massive attacks. Like legitimate subscription-based software, the programming and business organization behind these attack platforms is highly sophisticated. Caffeine even offers three service tiers (Basic, Professional and Enterprise at $250, $450 and $850 per month, respectively).

Undoubtedly, security professionals wince when they compare the low cost of phishing services versus the $4.35 million average cost of a data breach.

Phishing attack protection

Given the ease of access to phishing attack kits, companies must implement effective anti-phishing security. Training employees to be aware of these scams is a key starting point. Some organizations will even send out internal bogus phishing emails to keep team members on their toes. Still, even with the best training, attacks can slip through the cracks. For this reason, more comprehensive strategies are required.

Solutions, such as security information and event management (SIEM), have evolved to include advanced analytics such as user behavior analytics (UBA), network flow insights and artificial intelligence (AI) to accelerate detection. SIEM also integrates with security orchestration, automation and response (SOAR) platforms for incident response and remediation.

Other approaches, such as zero trust, manage privileged access to ensure that users are only granted access to data essential to their jobs.

The growth of nefarious services like Caffeine makes us jittery. Solid, well-developed security can help keep us calm.

More from Risk Management

4 trends in software supply chain security

4 min read - Some of the biggest and most infamous cyberattacks of the past decade were caused by a security breakdown in the software supply chain. SolarWinds was probably the most well-known, but it was not alone. Incidents against companies like Equifax and tools like MOVEit also wreaked havoc for organizations and customers whose sensitive information was compromised.Expect to see more software supply chain attacks moving forward. According to ReversingLabs' The State of Software Supply Chain Security 2024 study, attacks against the software…

How cyberattacks on grocery stores could threaten food security

4 min read - Grocery store shoppers at many chains recently ran into an unwelcome surprise: empty shelves and delayed prescriptions. In early November, Ahold Delhaize USA was the victim of a cyberattack that significantly disrupted operations at more than 2,000 stores, including Hannaford, Food Lion and Stop and Shop. Specific details of the nature of the attack have not yet been publicly released.Because the attack affected many digital systems, some stores were not able to accept credit/debit cards, while others had to shut…

Taking the fight to the enemy: Cyber persistence strategy gains momentum

4 min read - The nature of cyber warfare has evolved rapidly over the last decade, forcing the world’s governments and industries to reimagine their cybersecurity strategies. While deterrence and reactive defenses once dominated the conversation, the emergence of cyber persistence — actively hunting down threats before they materialize — has become the new frontier. This shift, spearheaded by the United States and rapidly adopted by its allies, highlights the realization that defense alone is no longer enough to secure cyberspace.The momentum behind this…

Topic updates

Get email updates and stay ahead of the latest threats to the security landscape, thought leadership and research.
Subscribe today